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    About Us

    About Us

    Fear Free Clinic

    Here at Vets First, we are committed to providing the best care to your pets. Whatever type and breed, and whatever their age, your pets’ health and wellbeing is our priority. 

    We love animals of all shapes and sizes! From vaccinations to stop them from becoming unwell, to health checks, dental care and microchipping, our extensive range of services is designed to keep your pets well. Since we believe that their visit to the vet can and should be as pleasant as possible, we operate a fear-free-clinic policy. That means our consult rooms are specially kitted out to keep them calm, and our staff are trained in techniques to keep them stress-free.

    Should your pet become unwell or suffer an injury or accident, we will do all we can to remedy the situation and help you make the best decisions for their ongoing care.

    If you want to help your pets to lead healthy, fulfilling lives, make Vets First your first choice.
    Kissing Cat
    Cat Friendly
    Vets First consists of a team of qualified veterinary surgeons with experience of working with animals all over the world.

    Our team of vets includes Dr Alan Mills, Dr Rhys Hayward, Dr Katrina Walker, Dr Ashley Graham and Dr Tina Blom. But our wonderful vets couldn’t provide the high level of care that they do without the support of our talented and caring nurses and support staff. Our practice manager and receptionists keep everything running smoothly so that the attention and care your pet deserves is never far away.
    For All Your Pet Care Services, and to Keep Your Pet Well and Healthy, Get in Touch with Us Today.
    If You Have Any Questions, or You Would like to Book Your Furry Friend in for a Fear-Free Consult, Please Call Us Today.
    Riverport Veterinary Hospital — 8555 5690

    Victor Central Vets — 7522 4300

    Our Values

    Your pets’ health and wellbeing is our priority.
    We go the extra mile to ensure every consultation is a fear-free experience for your pet.
    We treat you with respect and consideration.
    All of our staff will explain things to you in plain language. Please let us know how you are feeling; we will be sensitive to your circumstances and respect your wishes at all times.
    You and your pets are extremely important to us.
    We understand that you are busy. We respect your time, and we will keep you informed if we are running behind. We want your visit to be as stress-free as possible for both you and your pet.
    Learning never stops for our staff.
    At Vets First, we believe in continuous improvement. We work to ensure our pet care, medical and surgical skills are ‘world's best practice’ by keeping abreast of the latest news, technological advancements, and improvements in veterinary medicine.
    Vets First is a rewarding environment in which to train and work.
    We offer placements for trainee veterinary nurses, providing them with opportunities to learn, study and excel in their chosen area of veterinary studies.
    We support the community and a number of charities on an ongoing basis.
    Our local community is extremely important to us. We donate money to local groups providing services to enable them to thrive and grow.
    If You Have Any Questions or Would like to Visit Us, Please Do Not Hesitate to Call Our Friendly Staff.
    Riverport Veterinary Hospital — 8555 5690

    Victor Central Vets — 7522 4300

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